Refund Policy
********All products on our website will receive a discount at checkout, please let us know if you would like to purchase a product at the regular price and not the sale price.*******
By purchasing from bwcloset.com, you agree to the following returns policy.
*****PLEASE REVIEW STORE POLICY BEFORE PURCHASING ******
Clearance items, Discount at Checkout, and Sale Items purchases are FINAL SALE! ( exception may apply)
OTHER PRODUCTS:
We will provide you with a store credit or exchange for items only where: items are in saleable condition, in their original packaging items have not been worn, damaged, or washed; we are notified within 3 DAYS upon receipt and the items are sent back to us within 7 days from the date of receipt.
International purchase within 4 DAYS from the date of receipt
Our website contains detailed size charts for every single item for your reference.
***Our Store Policy is available to all customers before, during, and after purchase****
* All exchanged items are based on availability once items receive and process. Store credit will be given if an item is unavailable
RETURN POLICY
All returns must meet the requirements below:
- You must request an RMA # within 3 DAYS of receiving your order at bwclosetzt@gmail.com ( only a store credit or exchange).
- Merchandise must be unworn, unwashed, and in brand new condition. (Unaltered, No damage or signs of wear, Dog or Cat hair, stains; makeup, self-tanner, perfume, cigarette odor, etc)
- Merchandise must have all items attached, including garments or it will not be accepted.